Privacy Policy

Last Updated: 11th November 2024

Welcome to Sundaze TX (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, share and protect your personal information when you visit https://sundazetx.com/ (the “Website”) and use our services (the “Services”). By accessing or using the Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Personal Data means information relating to an identified or identifiable natural person.
Sensitive Personal Data means personal data of a more sensitive nature (e.g. health, racial origin, financial data, etc.), as defined under applicable laws.
You / your / user means any visitor, customer, or person using the Website or Services.
Data Fiduciary / Controller refers to Sundaze TX, responsible for deciding how and why the Personal Data is processed.

2. What Information We Collect

We may collect the following types of information:
A. Information you give us voluntarily

Name, email address, phone number, shipping address, billing address (for purchases)
Payment information (card details, transaction information)
Login credentials (username, password)
Any other information you choose to provide (feedback, reviews, messages, etc.)

B. Information collected automatically

Device information (e.g. IP address, browser type & version, operating system)
Usage information (pages visited, time & date of visits, referring URLs, features used)
Cookies and similar tracking technologies

C. Information from third parties

If you connect via social media or third‐party services, we may receive information from them (e.g. public profile info)
Third‐party analytics or advertising providers may provide usage or demographic data

3. How We Use Your Information

We use Personal Data for purposes including:

To provide, maintain, and improve the Website and Services
Process orders, payments, deliveries
Communicate with you (e.g. respond to your inquiries, send you updates, transactional messages)
Personalization (recommendations, content & offers tailored to your interests)
Marketing purposes (if you opt in), e.g. newsletters, promotions
Analytics and understanding usage patterns to optimize performance and content
Fraud detection, security, preventing misuse or illegal activity
Complying with legal obligations

4. Legal Basis for Processing (if applicable under your local law, e.g. India’s DPDP Act, GDPR etc.)

We will only process your Personal Data where at least one of the following applies:

You have given your consent
The processing is necessary to perform a contract with you (e.g. to deliver a purchased product)
The processing is required for our legitimate interests (e.g. business improvement, security), so long as this does not override your rights
We are required by law to process or retain certain data

5. Cookies & Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior, preferences, and to improve your user experience.

You may have a way to refuse or block cookies (via browser settings), though some features of the Website may not function properly without them.

Third‐party services (e.g. analytics or advertising networks) may also use cookies or other tracking tools.

6. Sharing Your Information

We do not sell your personal data. However, we may share data in these circumstances:

With service providers & vendors who help us operate our business (e.g. payment processors, shipping/logistics, hosting providers)
With third‐party tools (analytics, marketing, etc.)
To comply with legal obligations or respond to lawful requests (e.g. subpoenas, court orders)
To protect and defend our rights, property, safety, or the safety of others
If we sell or transfer part of the business — in which case Personal Data may be transferred with the business, under safeguards

7. Data Retention

We keep your Personal Data only as long as is necessary for the purposes described above, unless a longer period is required by law.
Once data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction (including if you are in India under the Digital Personal Data Protection Act, 2023 or other applicable laws), you may have the following rights:

Right of access: to know what data we hold about you
Right of correction: to correct inaccuracies in your data
Right of deletion / erasure: to request deletion of data when it is no longer needed or you withdraw consent
Right to withdraw consent (where processing is based on consent)
Right to restrict or object to certain processing (e.g. direct marketing)
Right to data portability, where relevant

If you wish to exercise any of these rights, please contact us using the details below. We will respond within the time frame required by law.

10. Cross‐Border Data Transfers

If we transfer Personal Data to other countries (for processing, storage, or service provision), we will ensure that such transfers are done in compliance with applicable laws and that adequate safeguards are in place.

11. Children

We do not knowingly collect Personal Data from minors (children under the age of [insert age, e.g. 13 / 16 depending on jurisdiction]) without parental consent.
If we discover that we have collected data from a minor without appropriate consent, we will delete it.

12. Third‐Party Links & Services

Our Website may contain links to third‐party websites, plugins, or services. We are not responsible for their privacy practices.
We encourage you to read the privacy policies of such third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, legal requirements, etc.
When we make changes, we will update the “Last Updated” date above.
Significant changes may be communicated by email (if you have provided your address) or via notice on our Website.

14. Contact Us

If you have any questions, concerns or requests about this Privacy Policy or our data processing practices, please contact:

Sundaze TX
Email: info@sundazetx.com

Welcome Sundaze TX

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